Your vendor sent a blank use case template with no instructions. Here's what goes in each of the 15 sections, the mistakes that surface at go-live, and a free template to get started.
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Best Practices
Hands-on lab informatics best practices drawn from 30+ years of LIMS project experience, across implementation, validation, and support.
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LIMS ImplementationBest Practices
Why Your RACI Becomes TBD, Nobody, Everyone, and After It Broke
September 20, 2026
RACI matrices tend to fail the same way: TBD, Nobody, Everyone, and Informed after it broke. Here's why, and what actually holds one together on a LIMS project.
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I've Run 11 Marathons. Here's What They Taught Me About LIMS Implementations.
June 24, 2026
There's a moment in every marathon where I seriously question my judgment. Around mile 18, the legs get heavy and the math gets brutal. After 30 years in LIMS, I've stopped thinking that feeling is a coincidence.
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LIMS Projects Don't Fail From Bad Software. They Fail From These 5 Mistakes.
June 12, 2026
I've seen the same costly mistakes show up again and again.
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